Re-scheduling occurs when one cancels the reserved appointment at least 48 hours in advance and schedules an appointment at another time. A cancellation occurs when one cancels an appointment with less than 48 hours notice regardless if another appointment is scheduled.
Your appointment is a time that is reserved for you. However, it is recognized that when one is working with children, on occasion it may be necessary to cancel an appointment. If you must cancel, please provide at least 48 hours notice. If you are unable to provide at least 48 hours notice when you cancel, you will be charged 50% of your session fee. The only time this fee will be waived is in the event of serious or contagious illness or emergency.
Your understanding and adherence to this policy is greatly appreciated. If you need to cancel or reschedule your session for any reason, please call or message (803) 412-1505 or send an email directly to Dr. Egan at email@example.com.